Keywords Studios PLC is an international technical and creative services provider to the global video games industry. Keywords Studios PLC provides services across the entire content development life cycle through its create, globalise, and engage service lines to a blue-chip client base across the globe

Helpshift Inc. is headquartered in San Francisco, with offices in India and United Kingdom. Helpshift Inc. has developed a market-leading proprietary software-as-a-service customer support automation tool. The technology efficiently manages and resolves customer support issues in real-time within its clients’ mobile apps, combining conversational AI, automation, translation, and agent support

JSA team took lead on the due diligence and global transaction documentation for the India leg of the transaction.

Deal Value is of USD 75 Million.

Transaction team comprised of Shivpriya Nanda, Lead Partner; Gaurav G Arora, Partner; Varsha S. Banta, Associate; Anadi Saxena, Associate. JSA Employment Team comprised of Minu Dwivedi, Partner and Shreya Chowdhury, Associate.