or
Example: A safety incident at a manufacturing facility led to a spike in employee anxiety and regulator attention. The GC’s office had to manage multilayered communications—simultaneously reassuring the workforce, satisfying the regulator’s queries, and equipping the board with a transparent legal risk assessment—before the narrative spiralled into reputational damage.
Lesson: In an anxious environment, GCs must be not just legal advisors but narrative managers—able to address concerns quickly and credibly before fear hardens into distrust.
The key lies in moving from a transactional to a partnership mindset. Law firms must understand the business context, risk appetite, and industry dynamics of the client, while in-house teams should leverage law firms’ specialized expertise rather than replicate it internally. Co-creating knowledge, running joint training programs, and aligning on KPIs beyond just “winning cases” can significantly improve outcomes. Also in house counsels should use the Law Firms to influence the law making by the Government to avoid unnecessary confusion and interpretation issues, thereby bringing in clarity in the legislation.
I believe in a mix of formal and informal learning:
Start with building strong fundamentals in corporate and commercial law, but also develop business acumen. Be curious about how your company makes money and where the risks lie. Build relationships across functions—not just within legal. Learn to communicate legal advice in business language. And remember, credibility is earned over time through integrity, sound judgment, and the ability to say “no” when necessary.
With over 23 years of experience in corporate law, governance, and dispute management. He has previously held leadership roles at Cipla, GSK Consumer, Johnson & Johnson, Abbott, and HUL, managing complex regulatory, litigation, and cross border legal matters. His research interests include corporate governance frameworks, regulatory compliance, and the evolving role of in-house counsel in India and globally.
iPhone 14, always by my side
Transcend, my go-to app
FAVOURITE AUTOMOBILE – My
Safari, the car I love to drive
FAVOURITE WRITING INSTRUMENT – My
fountain pen, with me for years; its simplicity still amazes me
FAVOURITE HOLIDAY DESTINATION –
Vrindavan, special to me — no explanation needed
FAVOURITE CUISINE – Bengali sweets, a delight I can never resist
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